
FAQ
Welcome to our FAQ page! Here, you'll find answers to common questions about our products, shipping, returns, and more. We’ve designed this space to help you quickly get the information you need to enhance your shopping experience.If you have additional questions or need further assistance, feel free to contact our customer support team. We’re here to ensure your journey with us is smooth, enjoyable, and worry-free!
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How long does shipping take?
Our standard shipping typically takes 3-5 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.
Do you ship internationally?
Yes, we offer international shipping. International orders usually take 7-14 business days to arrive, depending on the destination and customs processing times.
How can I track my order?
You can easily track your order by using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, and it will direct you to the courier's website, where you can monitor the real-time status and location of your package.
How can I contact you?
We're here to help! You can reach our customer support team through the following channels:
- Email: purelyskinstore@gmail.com
- Live Chat: Available on our website during business hours.
For non-urgent inquiries, you can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.